Logging Into the Mobile App and Desktop Version
How do I download the mobile app?
Both the mobile app and its desktop version offer access to view the full schedule, the ability to build out your own schedule, view the attendee list and more. The mobile app is intended for in-person attendees to use during their time in Pittsburgh. To download the app, go to your app store and search for SHARE Association.
How do I log into the app?
If you do not have the SHARE app on your device:
Step 1: In the Apple Store or Google Play Store, search "SHARE Association."
Step 2: Download the app.
Step 3: From there, select "Log in" in the top right corner.
Step 4: Click "Email me a link" and enter the email address you used to register for SHARE Pittsburgh with.
Step 5: Check your email inbox for a link and click “Log in Now.” This will redirect you to the mobile app and sign you in.
Step 6: Click the SHARE26 Pittsburgh event and finish setting up your profile.
If you already have the SHARE app on your device:
Step 1: Update the app to its latest version.
Step 2: In the current event you are in, click "More" in the bottom navigation.
Step 3: Click "Change Event" in the upper left corner.
Step 4: Navigate to the SHARE26 Pittsburgh event under the "Upcoming" tab.
Step 5: If you are prompted to log in, select "Log in with an email link" and enter the email address you used to register for SHARE Pittsburgh with.
Step 6: Check your email inbox for a link and click “Log in Now.” This will redirect you to the mobile app and sign you in.
I lost my login information, can you help me access the platform?
Access the platform here, enter your email and click “Log in.” The system will then give you the option to resend yourself the login link. Once you receive the email, click to login. If you are still having problem accessing the virtual event platform, please email shareq@share.org.
What is the link to the desktop event platform?
https://events.rdmobile.com/Events/Enter/20532
TIP! Bookmark the login page for easy access to the platform.
I'm trying to log in but my account is not active. What should I do?
After registering for SHARE Pittsburgh, it may take up to one hour for your account to be activated. We strongly recommend setting up your account and profile before the event. If you are still not able to verify your account, please contact sharehq@share.org.
Navigating the Mobile App
How do I build my customized schedule?
On the Mobile App:
Navigate to the "Agenda" tab located at the bottom of your screen and select a session that you are interested in attending. On the session details page, click the calendar icon in the top right corner. If tapped correctly, the calendar icon will turn white, which means the session is now added as one of your “selected” sessions.
To view all of the sessions you’ve selected, go to the "Agenda" tab. Click the “Filters” button towards the top of the screen, click “Selected” and click “Apply.” This will populate all of the sessions you’ve selected in one place.
Note: On the mobile app, the Agenda tab will automatically default to your selected sessions. In order to go back to view the full agenda, you will need to remove your filters. When viewing the full agenda, any sessions that you have selected will be marked with a blue calendar icon to the left of the session title.
On Desktop:
Similar to the mobile app, you will navigate to the "Agenda" tab to the left of your screen and click into a session that you are interested in attending. On the session details page, click the button in the top right corner that says “Select Session.” If clicked correctly, the calendar icon will turn white, which means the session is now added as one of your “selected” sessions.
To view all of the sessions you’ve selected, go to the Agenda tab and click “My Schedule.” This will populate all of the sessions you’ve selected in one place.
How do I export my customized agenda?
On the Mobile App:
If you would like to export your selected sessions to save them to a personal calendar on your device, you will need to export each session individually.
- Navigate to your “Selected” sessions in the Agenda tab. Click into the session that you’d like to export. Once on the session details page, click the export icon in the top right corner of your screen.
- A window will pop up with options for you to select how you’d like to export the session details. In this case, click “Add to Calendar." The session details (title, time, location and description) will then populate into a calendar item for you to save.
- Please note that the agenda is subject to change. Any changes made to sessions within the agenda will not update on your personal calendar. Please always refer back to the app for the most up-to-date information.
If you’d prefer to export a list of all your selected sessions in one place (to print or save elsewhere):
- Navigate to your “Selected” sessions in the Agenda tab. From the page where you can see all of your sessions listed, click the export icon in the top right corner of your screen.
- A “Share what?” window will pop up with options for you to select how you’d like to export this page. In this case, click “My Schedule”
- Note: if you click "All Sessions" it will export all of the sessions in the entire agenda. "Entire Notebook" will export any notes you took during a session within the mobile app.
- Another window will pop up with options for you to select how you’d like to export your list of sessions. In this case, we suggest emailing the list to yourself so you can save or print the list as needed.
On Desktop:
Navigate to the Agenda tab and filter to “My Schedule” to populate all of your selected sessions. Once filtered correctly, simply right click and print.
Note: there are no options to export sessions to your personal calendar from the desktop version. You can only do that on the mobile app.
I don’t want my information listed in the social directory. How do I manage my profile directory preferences?
On the Mobile App:
When you access the event app for the first time, or have logged out and back into the event, you will be presented with the option to configure your directory preferences before entering the event.
You are also able to manage your directory preferences after you have entered the event by following these steps:
- Navigate to your profile in the app. Click the orange "Manage" button under "Event Preferences."
- This will open your Directory Preferences where you can decide to:
- Appear in the social directory
- Display email in the directory
- Be available for messaging
On Desktop:
Navigate to the Directory tab and click "Directory Preferences." Here you can decide if you’d like to:
- Appear in the social directory
- Display email in the directory
- Be available for messaging
Please remember to click “Update” to save changes.