PSP: Increasing Responsiveness Without Increasing Scheduling Staff: More with Less Using Automation
Project and Program:
SHARE-wide Events,
Tags:
Proceedings,
SHARE Virtual 2020,
2020
Clients tell us Workload Automation (WLA) on the mainframe is critical to their efficient use of resources – overload an LPAR and batch processes miss service level commitments, underload and the enterprise is paying for capacity it does not need. However, handling all the exception requests to the schedule created by automation is a daily chore that can take as much as 30% of scheduling staff’s time. Attend ASG Technologies’ session to discover new insights into how business process automation can receive, interpret, and insert exceptions into the daily schedule, freeing staff to perform more valuable work in the data center.-Jeff Cherrington-ASG Technologies; David Fleishman-ASG Technologies
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