Engaging Users and Reducing Complexity: z/OSMF Software Deployment Project Usability Discussion

Project and Program: MVS, MVS Core Technologies

Tags: Proceedings, SHARE in Boston 2013, 2013

How does IBM decide what new ease of use initiatives to invest in? What makes one task harder than the next and how do we measure that? How do we know empirically whether we have succeeded? This session will discuss real world examples of how users contributed to the design and development of z/OSMF Software Deployment task. We will discuss how iterative user interface evaluations, task analysis, and complexity metrics contributed to the user experience of deploying z/OS and z/OS software using z/OSMF. Dan Hui Fan; Geoff Smith IBM; IBM Corporation

Dan Hui Fan; Geoff Smith , IBM; IBM Corporation

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