Break the Silos with Service Management Unite and Z ChatOps
Project and Program: Enterprise Data Center
, Data Center Management
, SHARE Virtual Summit 2021
Do you face challenges with siloed teams and efficient collaboration that increase the time to resolve problems in your IT environment? Is your environment getting more and more complex and hybrid? Does your organization face skills issues as you go through a generational shift and at the same time you have the need to reduce the cost and maintain operational integrity under increasing transactional volume? Do you wonder how to adopt DevOps practices and agile methods and how to apply them to your mainframe environment?
IBM Service Management Unite is a web-based and highly customizable dashboard user interface that brings mainframe management information and tasks from disparate sources into a single environment.
Learn how IBM Service Management Unite visualizes and consolidates information from your automation, monitoring, network management, and scheduling environment, enabling next generation z operators to quickly identify, isolate and resolve problems.
IBM Z ChatOps builds on Service Management Unite and provides ChatOps capabilities for your IBM Z environment. It includes a chatbot that gives users access to information from Z systems management tools such as IBM Z System Automation, IBM Z NetView, and IBM OMEGAMON within popular collaboration platforms like Slack or Mattermost.
Learn how IBM Z ChatOps can help your IT operations team to identify and resolve incidents quicker by providing collaborative problem resolution capabilities.
Speaker: Wolfgang Schaeberle
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