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BC105: Beyond Silos Leveraging WatchTower and ServiceNow for Unified and Effective Mainframe ITSM

Project and Program: Operations Management

Tags: Proceedings, SHARE Orlando 2026, 2026

Go beyond the silo. Join us to see how you can transform your mainframe ITSM and ServiceNow implementation by leveraging WatchTower to provide the unified data you need for proactive and efficient operations. Combined observability can speed problem-solving, identify and resolve problems faster, moving you from a reactive to a proactive operational model. Map Mainframe dependencies to the CMDB for proactive issue prevention and easier management. Improve efficiency and reduce errors!

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