Glenn Anderson is a z/OS instructor and World-wide z Systems Conference content manager for IBM Lab Services and Training. Among his primary responsibilities is developing and executing z Systems technical events and training programs.

Dusty Rivers began his career in June 1977 as an engineer for BellSouth, sticking with the company for nearly two decades. In the spring of 1997, he became a senior engineer and consultant at IONA Technologies. Seven years later, he joined GT Technologies.

Year in, year out for more thanover 60 years, as a volunteer-run and independent users group, SHARE has been provideding education, professional networking and industry influence to IT professionals.

System Management Facility (SMF) has been with us for as long as most of us can remember. No matter what your job is, no one that works with z/OS can imagine life without SMF. Whatever you are responsible for, there is at least one SMF record type to help you.