22989: Enhancing Service Resilience with Predictive Analytics: A Proactive Approach to Mainframe Problem Resolution

Discover how predictive analytics enables earlier detection of mainframe issues, allowing automated resolutions that reduce Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR). This session will cover modernizing mainframe operations through AI-driven issue detection, reducing unplanned outages, and achieving operational excellence by proactively addressing problems before they impact services. Explore strategies to improve team productivity and efficiency while reducing customer impacts and downtime.