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The mission of the Systems Management Program is to provide a technical program that encompasses the most essential disciplines of Systems Management. The purpose of these materials is to improve the effectiveness of professionals in SHARE's Member organizations who are accountable for Information Technology Management. We provide a forum to address the issues of managing existing and emerging technologies in the complex heterogeneous environments that are required for today's multi-tiered Enterprise business systems. The primary goal of the Systems Management Program is to provide a comprehensive technical program that has enriching technical training, provides insights into new technology directions, and presents thought provoking discussions on issues that are relevant to the Technical Staff, their Managers and Systems Management Architects. This program also supports SHARE's mission of "Industry Influence" by making a coherent and unified presentation of user needs to IBM, its business partners and other vendors. Business data processing environments today span from Mainframes to Personal Computers and require a multitude of networking technologies to distribute processing and data across their complexity. This program tries to be as diverse as the products and services that these different platforms depend upon for effectiveness in your enterprise. The following topics define this diversity:
Computer Operations Management Project The Computer Operations Management Project (COMP) provides forums where issues affecting not only the Data Center, but also the total Enterprise, are presented and discussed. The project addresses these issues by sponsoring sessions, roundtable discussions, BOFs, and requirements sessions. The speakers for these sessions are from various backgrounds: Data Center Technical and Operational areas, Industry Specialists, and Speakers from Member Installations. In these times of ever changing technology and management philosophies, the Computer Operations Management Project provides SHARE attendees with insight and direction into where these changes are going and how they will impact the I/T industry. The members of the COMP project are Directors and Managers of Data Centers themselves and deal with the same issues that are discussed at these sessions. The following is a list of some of the issues that the COMP project is concerned with and addresses during an average week at SHARE:
Enterprise-wide Systems and Network Management Project The purpose of the Enterprise-wide Systems and Network Management Project is to provide the SHARE membership with information, assistance, and guidance in performing enterprise systems management functions. The project also provides a forum for attendees to influence systems and network management products. The following are some of the topic areas this project addresses (but not limited to):
Return to Top Interdisciplinary Technologies Project The ITECH project focuses on the issues, usability and advances associated with deploying new and emerging IT technologies, as well as on their integration into current business applications. This focus includes the topics of privacy and ethics, system usability, artificial intelligence, information overload, mobile computing, telecommuting, virtual companies, software engineering, object orientation, multimedia, data mining, and quality and risk issues associated with the deployment of these technologies. The project also works to identify new technologies and incubate projects in these technologies, as they become more mature, either as full SHARE Projects or as Special Interest Groups (SIGs). The project sponsors and coordinates sessions that educate and inform the SHARE membership about the various aspects of technology innovation. These sessions include presentations by vendors, user experiences, and "pure" technology from state-of-the-art research and development arena. The project focuses on emerging technology in a practical, business application perspective, as it is implemented in the "real world". This is often referred to as technology commercialization. Return to the Top Software Asset Management Project The "SAM in SHARE" track discusses the set of methodologies, policies technologies and people dedicated to the active management of software inventory, usage monitoring, license management and the contractual and financial attributes of software across the entire Enterprise. Return to Top Security/Audit Project The Security/Audit Project is concerned with enterprise-wide security management, which includes security, auditibility, and disaster recovery of corporate data, software, and hardware. We are concerned with security management on the desktop, in the client/server environment, on the mainframe, over the Internet, or within any heterogeneous network. The Security/Audit Project provides information on security management tools, policies and procedures that address identification and authentication, data integrity, confidentiality, access control, and systems management -- from within a single enterprise, or across public or private networks, such as the Intenet, intranet, or extranet. The customers of the Security/Audit Project are, but not limited to:
Technical Support Management Project The Technical Support Management (TSM) project focuses on issues, problems and techniques related to systems programming or technical support services. Issues of particular interest to managers include; providing an infrastructure for allocation and control of organizational assets in current and future IT environments, as well software license and asset management and topics on computer and Internet law. To accomplish this, the TSM project provides a combination of vendor and user sessions on topics of current and ongoing interest and a set of focused roundtable discussions where managers can interact by discussing pre-selected topics. The TSM sessions and roundtables can cover many areas -- such as help/service desk, system programming management, asset management, legal considerations, quality assurance, availability issues, disaster recovery, cross/multi-platform items, etc. At the roundtable sessions, the attendees have a unique opportunity to share ideas, methods and topical information within their peer group. Generally TSM offerings cover topics that are somewhat broader than the focused areas of interest that the special interest projects, such as the Security & Audit and the Computer Operations Management projects provide. However, some overlap may occur for topics that address areas of particular management concern such as personnel management, technical planning, systems management, vendor support services, policies and contracts. Participants in this project are typically managers and supervisors of systems programmers and other technical specialists. However, just as frequently, attendees are also experienced systems programmers who have an interest in management topics. This diversity helps to stimulate out-of-the-box thinking that can lead to valuable technical support solutions for the attendees and often provides them with a network of management advice and support between SHARE meetings. Interested parties are encouraged to provide topics for sessions and roundtables to the TSM Project Managers for consideration at upcoming SHARE conferences (and to possibly help find speakers for the sessions). SHARE attendees are also encouraged to attend TSM planning sessions early in the week to help define a specific agenda for the upcoming roundtable topics (and possibly to volunteer to act as roundtable session facilitators). The Project Managers are always interested in your suggestions, which can be emailed to Stan_Tyler@share.org. Return to Top
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